A complete operating system
every DSP needs.
Most DSP tools solve one problem. MasterDSP solves every part of your operation. One platform with a built in evidence-based framework Point-based Tracking.
You didn't build a business to
run operations on a prayer
and
babysit spreadsheets.
You don't need a hiring middleman
middleman
Spending your day chasing candidates who show up unqualified is exhausting. Until you have a system that does the heavy lifting for you.
Take full control of your hiring process from one place.
Admins set their own availability and adjust it directly on the calendar — keeping scheduling simple and on your terms.
Share a public scheduling link and let candidates book themselves. They choose their preferred interview type, date, and time, while your booking window keeps everything within your desired timeframe.
Pre-screening questions are built directly into the booking flow, so candidates answer your qualifiers before they ever step through the door. Connect your preferred video conferencing tool for virtual interviews, and manage every interview type — in-person, virtual, or final — from one unified calendar.
Every candidate's qualifications and interview history are captured and stored, giving your team a clear record to reference throughout the hiring process.
Onboarding
One missed follow up should not cost you a great hire. Every step automated. Nobody slips through.
Move every new hire forward in one click.
Customize your onboarding email templates. The moment an offer is accepted, every step is documented with no spreadsheet to maintain.
No need to create a new email account just for the registration process — it’s automated with a pre-built email forwarding system, right on the platform.
New hires complete paperwork, work through every step, and track classroom training — all from one guided portal, so nothing gets lost in an email thread.
Track each hire's progress from offer to first day on a single dashboard — what's done, what's pending, and what's overdue, all in one view.
Unpredictable mornings can be prepared.
No separate tab, no extra login. Scheduling is built right into your operation. Exactly where it should be.
Build every schedule before the morning rush hits.
Customize shift templates to match your operation’s unique structure.
Copy and paste previous schedules and publish in one click.
Easily find and fill coverage gaps by date — no more scrambling or scrolling.
Spot attendance patterns to make smarter scheduling decisions.
Pre-built Work Hour Compliance (WHC) and built-in on-call positions are integrated directly into scheduling.
Employees access their schedule, confirm shifts, and stay updated from the mobile app.
Scorecard Analysis
Track safety, quality, and performance across your whole company.
Turn your scorecard into a clear plan of action.
Safety, quality, and performance metrics are pulled together automatically, so your whole company’s standing is visible at a glance.
Spot trends across drivers, routes, and weeks — see what’s improving and what needs attention before it becomes a problem.
Drill into any driver’s history to understand the story behind the numbers, not just the score.
Share the right metrics with the right people, so everyone knows exactly where they stand.
Coaching message that matches your standards.
A one size fits all message is not going to move the needle. Why use software that treats us all the same?
Coaching that fits the driver, sent automatically.
Coaching messages are tailored to each driver’s performance — no generic, one-size-fits-all notes that get ignored.
The platform flags who needs feedback and drafts the message to your standards, so nothing slips through.
Every coaching touchpoint is logged, giving you a clear record of what was said and when.
Recognize strong performance as easily as you address issues — coaching that builds the team up, not just calls it out.
Team Management
Every driver deserves their own data. Know your team. Really know them.
Know your team — every driver, all in one place.
Each driver gets their own profile with performance, documents, and history — no more digging through folders or spreadsheets.
Find any record in seconds, from certifications to past coaching, right when you need it.
See your whole roster at a glance, then zoom into anyone for the full picture.
Keep every detail current and in one place, so the right information is always at your fingertips.
Upload File
Select the document type and choose the file.
Employee Self-Service
One platform for everyone. Drivers confirm shifts, request time off, check in, and stay connected, all from their phone.
Give every driver one app for everything.
Drivers confirm shifts, request time off, and check in for the day — all from their phone, without calling the office.
Schedules, announcements, and updates reach everyone instantly, so the whole team stays on the same page.
Self-service means fewer interruptions for managers and faster answers for drivers.
When everyone is connected on one platform, the entire operation runs smoother.
Set Company Standards
It was never about the people. Anyone can be your best driver with clear standards and consistent accountability.
Make your standards run themselves.
Define your standards once and apply them across every driver, route, and shift — consistency built in from day one.
Accountability happens automatically through a built-in point-based system. Each driver starts with a point bank, and infractions across attendance, safety, and quality automatically deduct points — no manual tracking required. When a driver hits a threshold, warnings trigger on their own, so expectations stay clear without a difficult conversation every time.
Points reset on a set cycle, giving drivers a fair chance to course-correct while keeping your standards intact. Probation drivers are tracked separately with stricter rules, so new hires are held to the right standard from the start.
Every point change is tracked automatically and updated in real time, so each driver’s standing is always current — no spreadsheets, no manual tallying. The dashboard shows exactly who’s in good standing and who’s nearing a threshold, so you can step in only where it actually matters.
Generate Reports
First ever platform with built-in AI Agent
Your team handles their own availability, requests, and acknowledgements — fewer pings to you, more ownership for them.